News for 'customer experience'

Ola Electric's mkt share at 9.3% in Dec

Ola Electric's mkt share at 9.3% in Dec

Rediff.com2 Jan 2026

Driven by improved customer experience, Ola Electric is witnessing "clear outcomes" in market share from its focused service transformation programme, the company said, as it registered 9,020 units in December, lifting its month-on-month share to 9.3 per cent from 7.2 per cent in November.

Maruti Suzuki onboards 5 early-stage startups to create tech solutions

Maruti Suzuki onboards 5 early-stage startups to create tech solutions

Rediff.com30 Jan 2026

Maruti Suzuki India on Friday said it has onboarded five early-stage startups to co-create new technology solutions across business functions.

Axis Bank Teams Up with DP World PGTI to Support Indian Golf

Axis Bank Teams Up with DP World PGTI to Support Indian Golf

Rediff.com21 Mar 2026

Axis Bank has partnered with the DP World Professional Golf Tour of India (DP World PGTI) as its official banking partner, aiming to strengthen professional golf in India.

Renault Lists India Among 3 Key Growth Hubs Outside Europe

Renault Lists India Among 3 Key Growth Hubs Outside Europe

Rediff.com11 Mar 2026

Between now and 2030, four new models will be designed and assembled in India, including 100 per cent electric and full-hybrid cars.

Apple Names John Ternus As New CEO To Succeed Tim Cook

Apple Names John Ternus As New CEO To Succeed Tim Cook

Rediff.com21 Apr 2026

Apple has announced that John Ternus will succeed Tim Cook as CEO in 2026. Ternus, the current senior vice president of Hardware Engineering, will take over as Cook transitions to executive chairman of the board. This change marks the end of Cook's long tenure and the beginning of a new chapter for Apple.

CII seeks fiscal support, credit lines for industries hit by West Asia conflict

CII seeks fiscal support, credit lines for industries hit by West Asia conflict

Rediff.com6 Apr 2026

The Confederation of Indian Industry (CII) has proposed a 20-point policy agenda to the finance ministry, including a conflict-linked emergency credit line guarantee scheme and tax rationalisation on energy inputs, to support MSMEs, exporters, and energy-intensive industries affected by the ongoing West Asia war.

How LeT Terrorist Set Up India Network, Evading Detection

How LeT Terrorist Set Up India Network, Evading Detection

Rediff.com20 Apr 2026

Lashkar-e-Taiba (LeT) terrorist Abdullah, alias Abu Hureira, who was tasked with establishing bases outside Jammu and Kashmir, adopted various professions, including share trading, to blend in with the local population. He was recently arrested along with other members of his network.

LPG Crisis Triggers Reverse Migration Across Cities

LPG Crisis Triggers Reverse Migration Across Cities

Rediff.com2 Apr 2026

'It would be similar to what happened during COVID-19.' 'They are not just losing income, but being pushed into distress.'

Sebi Introduces Abridged Prospectus for Easier IPO Investing

Sebi Introduces Abridged Prospectus for Easier IPO Investing

Rediff.com23 Mar 2026

The Securities and Exchange Board of India (Sebi) has introduced an abridged prospectus to simplify IPO disclosures, making them more accessible for investors. This concise summary will accompany detailed offer documents, providing key information in an easy-to-understand format.

Fraud Victims May Get Rs 25k

Fraud Victims May Get Rs 25k

Rediff.com7 Mar 2026

Only bona fide victims would be compensated by banks within five days of receiving the complaint.

Platform partnerships gain ground in realty

Platform partnerships gain ground in realty

Rediff.com5 Mar 2026

Platform-style partnerships between global investors and Indian developers are expected to gain further traction over the next few years. This comes as institutional capital increasingly shifts from one-off asset acquisitions to scalable, long-term strategies.

IPL 2026: Rashid Khan's Spin Magic in Thriller!

IPL 2026: Rashid Khan's Spin Magic in Thriller!

Rediff.com9 Apr 2026

In a high-scoring contest that went down to the final ball, Rashid returned figures of 3 for 17, turning the game in Titans' favour just when Delhi looked set to chase down the target.

PM Modi Highlights Nagaland's Morung System for Holistic Education

PM Modi Highlights Nagaland's Morung System for Holistic Education

Rediff.com29 Mar 2026

Prime Minister Narendra Modi has praised the traditional Morung learning system of Nagaland, highlighting its role in preserving cultural heritage and fostering interest in subjects like mathematics and science among children. He also lauded the efforts of women in Chizami village for preserving traditional seeds.

Jio Payments Bank Enables UPI Cash Withdrawals at Touchpoints

Jio Payments Bank Enables UPI Cash Withdrawals at Touchpoints

Rediff.com17 Mar 2026

Jio Payments Bank introduces UPI-based cash withdrawals at business correspondent touchpoints, enhancing financial inclusion and simplifying access to cash for rural and semi-urban customers.

Wedding Planner Devanshi Patel Reveals Crazy Wedding Requests

Wedding Planner Devanshi Patel Reveals Crazy Wedding Requests

Rediff.com20 Mar 2026

From 20 hours of non-stop celebrations to a 12-day wedding event in Ahmedabad featuring over 300 artistes, Devanshi Patel of Shreem Events tells us how she has handled challenging wedding demands.

Pahalgam Terror Attack: 'What Those Terrorists Did Was The Murder Of Humanity'

Pahalgam Terror Attack: 'What Those Terrorists Did Was The Murder Of Humanity'

Rediff.com21 Apr 2026

'All terrorists are a blot on humanity.' 'No religion in the world teaches you to take the life of an innocent person.' 'Kashmiris have always been known for their hospitality. One moment of darkness cannot erase Kashmiriyat.'

What's Inside The Rs 3 Crore Oscar Swag Bag?

What's Inside The Rs 3 Crore Oscar Swag Bag?

Rediff.com16 Mar 2026

Awarded to select nominees and winners, the 2026 Everyone Wins Oscar swag bag includes luxury vacation stays in Ibiza and Lapland worth $65,000, a $25,000 facial plastic surgery voucher from a New York-based surgeon, and even a custom prenuptial agreement service, among several other high-end gifts.

Tesla Stalls in India as BYD, VinFast Race Ahead

Tesla Stalls in India as BYD, VinFast Race Ahead

Rediff.com10 Apr 2026

Despite India's electric passenger vehicle market experiencing an 83.6% year-on-year surge in FY26, new foreign entrants VinFast and BYD have significantly outpaced Tesla, which struggles with high import duties, a limited retail footprint, and a lack of local manufacturing commitment.

Swift Launches New System for Faster, Cheaper International Payments

Swift Launches New System for Faster, Cheaper International Payments

Rediff.com5 Mar 2026

Swift and global banks are launching a new system to make international payments faster and cheaper for small businesses and consumers, starting with major global markets.

Women Power India's Retail Push

Women Power India's Retail Push

Rediff.com5 Jan 2026

'It's harder to attract women initially, but once they come in, retention is significantly higher.'

T20 World Cup: Cricket At Eden Gardens Is Not Just About Winning

T20 World Cup: Cricket At Eden Gardens Is Not Just About Winning

Rediff.com28 Feb 2026

Cricket magnifies the joy in the City of Joy. And with the stadium illuminated in World Cup colours, it seems to have lit up the soul of Kolkata.

2025: Women, Freshers Dominate Hiring Momentum

2025: Women, Freshers Dominate Hiring Momentum

Rediff.com23 Dec 2025

Hiring was strongest in education and training, healthcare services, retail, financial services and wellness.

Carmakers Gear Up To Hit Refresh Button

Carmakers Gear Up To Hit Refresh Button

Rediff.com27 Dec 2025

'In India's competitive automotive market, staying relevant means continuously raising the bar.'

India's EV Transition On Right Track, But Miles To Go

India's EV Transition On Right Track, But Miles To Go

Rediff.com27 Feb 2026

Government schemes such as the PM E-Drive initiative, with allocations of around Rs 2,000 crore for charging points deployment, are helping accelerate rollout

Kia tops Fada customer index in mass-mkt space

Kia tops Fada customer index in mass-mkt space

Rediff.com4 Sep 2024

South Korean carmaker Kia was on Tuesday declared the top mass-market performer in the overall customer experience index (CEI), an annual survey done by the Federation of Automobile Dealers Associations (Fada) to assess and quantify customer experience across 97 parameters related to sales, product, and after-sales quality. Fada conducted this survey in collaboration with consulting firm Frost & Sullivan, with a sample size of 8,685 respondents.

How This 24 YO Baker Started A Food Truck

How This 24 YO Baker Started A Food Truck

Rediff.com2 Feb 2026

When her parents insisted Rajini Bhargava pursue an MBA, she presented them the idea of investing in a food truck.

The Samsung Galaxy Z Flip7 You Can't Buy

The Samsung Galaxy Z Flip7 You Can't Buy

Rediff.com5 Feb 2026

Samsung has revealed a bespoke Galaxy Z Flip7 Olympic Edition, crafted solely for competitors at the Milano Cortina 2026 Winter Olympics and Paralympic Winter Games.

'After GST cut, innovation will boost life insurance'

'After GST cut, innovation will boost life insurance'

Rediff.com5 Dec 2025

The reduction in goods & services tax (GST) on individual life and health insurance premiums has been called a "landmark step" for making insurance affordable and inclusive. In a panel discussion at the Business Standard BFSI Insight Summit 2025, Anup Bagchi, managing director (MD) & chief executive officer (CEO) of ICICI Prudential Life Insurance; Mahesh Balasubramanian, MD & CEO of Kotak Life Insurance; Tarun Chugh, MD & CEO of Bajaj Life Insurance; and Ratnakar Patnaik, MD of Life Insurance Corporation of India (LIC), listed what else the industry needs to reach more people.

Enhancing customer experience is a priority, says hopscotch.in

Enhancing customer experience is a priority, says hopscotch.in

Rediff.com8 Apr 2014

Hopscotch.in wants to focus on enhancing technology and mobile applications.

Samsung Galaxy S26's India Connection

Samsung Galaxy S26's India Connection

Rediff.com6 Mar 2026

India contributes roughly 10 per cent of Samsung Electronics' global revenue and hosts over 10,000 engineers across its R&D centres.

Carmakers Go Deep In Bid To Expand Beyond Metros

Carmakers Go Deep In Bid To Expand Beyond Metros

Rediff.com12 Jan 2026

Network scale seen as central to tapping smaller markets.

Why Rental Family Is A Feel Good Watch

Why Rental Family Is A Feel Good Watch

Rediff.com26 Feb 2026

Rental Family explores a simple question: If you pretend to care for long enough, when does it start to feel real? Mayur Sanap gives us a closer look.

Where Hiring Will Take Place In 2026

Where Hiring Will Take Place In 2026

Rediff.com19 Jan 2026

'Headcount expansion is more likely in revenue-linked and product-critical teams than in broad based hiring.'

Why ICE Still Rules India's Car Market

Why ICE Still Rules India's Car Market

Rediff.com27 Feb 2026

Indian car buyers care more about affordability than technology, keeping ICE vehicles dominant while hybrids emerge as the preferred transition option and EVs struggle in the mass market.

Public Cloud Service Drives Oracle India's Double-Digit Run

Public Cloud Service Drives Oracle India's Double-Digit Run

Rediff.com18 Feb 2026

'India is often skipping legacy cycles and moving directly to advanced AI-driven operations.'

'You End Up Firefighting': Finance Minister

'You End Up Firefighting': Finance Minister

Rediff.com26 Feb 2026

'Uncertainty level A in the morning, uncertainty level B in the afternoon. If I answer about tariff rates now, I'll be outdated by the evening.'

'Love Story Hoga,' Promises Emraan

'Love Story Hoga,' Promises Emraan

Rediff.com8 Jan 2026

'The only challenge was making a family-friendly show with Emraan.'

No cashless treatment for Bajaj Allianz customers of north India

No cashless treatment for Bajaj Allianz customers of north India

Rediff.com22 Aug 2025

The Association of Healthcare Providers - India (AHPI), representing hospitals and healthcare institutions across the country, has advised its members in north India to stop providing cashless treatment facilities for policyholders of Bajaj Allianz General Insurance Company, with effect from September 1.

How This IITian Is Solving India's Clean Air Crisis

How This IITian Is Solving India's Clean Air Crisis

Rediff.com12 Feb 2026

Ravi Kaushik has sold 70,000 units of air filters through his start-up Airth and aims to sell 10 lakh units in the next five years.

HDFC Bank doesn't see AI leading to layoffs: CEO

HDFC Bank doesn't see AI leading to layoffs: CEO

Rediff.com19 Oct 2025

The country's largest private sector lender HDFC Bank does not see its use of artificial intelligence leading to any layoffs, a top company official has said.